FAQ's – Second Nature

I purchased my Second Nature product from eBay or a garage sale, am I eligible for a warranty?
No. Only new purchases from a Regal Lager Authorized Dealer appearing on this site are eligible for warranty. The purchase of any Regal Lager brands from a non authorized dealer voids all product warranties.

BOTTLES AND NIPPLES

What makes the Second Nature Feeding System so unique?
The Second Nature Nipple is designed to function like Mom's breast. It has a thin membrane with multiple micro holes. When baby suckles on the nipple the membrane flexes, opening the holes and allowing milk to be released. The harder the baby suckles the more the membrane flexes and the more milk flows. Baby controls the flow – similar to breastfeeding.

• Lets your baby control the flow
• Reduces swallowed air and colic
• Helps avoid nipple confusion

Will the Second Nature Nipple fit a bottle of a different brand?
The Second Nature Nipple has a special venting system that is designed to work with Second Nature Nursers. Therefore, we cannot guarantee that it will not leak or vent properly, if used with a different brand of bottle.

Do I have to change flow rates as my baby grows?
The Second Nature Nipple works just like Mom’s breast — when your baby needs more flow, she will suckle harder and the holes will become larger, allowing the flow to increase. You don’t have to buy different flow rate nipples as with the Second Nature Nipple your baby controls the flow herself. Mom does not change her nipples, so why should you have to change nipples when bottle feeding?

Do Second Nature bottles leak?
No, they are completely spill proof!

How should I wash the bottles and nipples?
The Second Nature Nipple and Bottle Brush has been uniquely designed with a special syringe end for safe and effective cleaning of our nipple’s sensitive membrane. Second Nature Nipples are easily damaged by other bottle and nipple brushes, as the bristles on those can easily rupture the thin membrane of the nipple.

The nipple has become gray and cloudy. What can I do?
The nipple is made of silicone and might, with use, look cloudy or turn a grayish color; this discoloration is not harmful and can be removed by boiling the nipple in regular water.

Are the bottles microwave safe?
Yes. However we do not recommend warming milk or formula in the microwave as the microwave heats unevenly; "hotspots" may burn your baby's mouth. Furthermore, many valuable nutrients in breast milk are destroyed by the microwaves.

What are the bottles and nipples made of?
The Second Nature Nipple is made of an FDA approved food grade silicone; the bottle is made of Polycarbonate plastic.

Does the nipple contain phthalates and/or latex?
No.

When should I use the Preemie Nipple?
The Second Nature Preemie Nipple is especially designed for premature infants who are too weak to breastfeed. The nipple has a smaller size and an easier flow so that you can feed your baby until she is strong enough to start breastfeeding. As the Preemie Nipple works just like Mom’s breast, it will help in the transition to breastfeeding. Always consult your pediatrician about feeding your preemie.

When should I use the Cereal Nipple?
The Second Nature Cereal Nipple has larger holes and is designed especially for feeding your baby milk or formula fortified with cereal. Also, if your baby has difficulty getting enough milk out of the Second Nature Nipple, you can try the easier flow of the Cereal Nipple instead.

TRANSITION NURSER

What is a Transition Nurser?
The Transition Nurser is used when your child is ready to train to drink from a spout. The Transition Nurser spout is soft and vents similarly to the Second Nature All Stages Nipple and therefore will not be foreign to your child. It is also perfect to use for a child that has been exclusively breastfeed when starting to train to drink from a cup. The spout has the same micro holes as the nipple and does not leak.

When should I use the Transition Spout?
When your child is ready, introduce the Second Nature Super-Soft Transition Spout to help the transition from breast or bottle to cup. The Transition Spout is designed to teach your child to begin using a spout rather than a nipple; this will aid in the transition to a cup. Most babies are ready to transition between 9–12 months. However, you may introduce the handles of the Transition Nurser as a first step, as early as 6 months.

STAY KOOL CUPS

What are Stay Kool Cups?
The Stay Kool Cups have a freezable center. Place the empty cup in the freezer for one hour or more. Pour desired liquid into cup; the freezable center will keep the liquid cooler longer than an insulated cup.

What is The Stay Kool Cup freezable center made out of?
The Stay Kool Cup’s freezable center is an FDA approved food safe cooling gel.

The valve on the Stay Kool Cup pops out when my child is sucking on the spout. What should I do?

When the cup and the valve are clean and dry, push the valve firmly into place.

Do The Stay Kool Cups leak?
No, they are spill proof. After the child has been drinking, a small amount of liquid will remain between the valve and the spout opening. These few drops may come out if the cup is on its side or upside down.

THREE-IN-ONE PORTABLE WARMER

How long will it take to warm up milk with the Second Nature Three-In-One Bottle Warmer?
Between 10-20 minutes, depending on the amount liquid/food you are heating, how cold it is, and how warm you desire the liquid/food to be.

How many “warmings” can I get out of the ThermaCell Cartridge?
20-30 “warmings” depending on how much you are heating, how cold it is to start and how warm you desire it to be.

Are ThermaCell® cartridges safe?
Yes. The ThermaCell cartridge has been thoroughly tested for your safety.

Can I take my Three-in-One Portable Bottle Warmer on a plane?
It is perfectly safe and legal to carry your Portable Bottle Warmer on a plane. The International Airlines Transport Assoc. (IATA) rules (paragraph 2.3.5.9) allow one butane portable bottle warmer per passenger in carry on or checked baggage. The only stipulations are that you do not use it during the flight, that it is in its case during the flight and that you do not carry spare cartridges. Hence, a portable bottle warmer with one cartridge attached, (making a complete unit) may be carried as mentioned above. It is not permitted to carry cartridges or refills that are not part of portable bottle warmer.

Changes in cabin pressure during flight will not effect ThermaCell cartridges. They are manufactured and tested to meet ASTM (American Society For Testing and Materials) standards for pressure vessels of this type and size. They can withstand many times the normal butane pressure.

In an airplane, both the passenger and the baggage compartments are pressurized so that the apparent altitude within is no more than 7,000 feet. This is so you will be comfortable and not need oxygen even though the plane may be cruising at 30,000 to 40,000 feet. So there is a very modest pressure reduction in flight. No problem for a ThermaCell cartridge. A ThermaCell cartridge could easily withstand a complete vacuum without bursting.