Warranties and Returns

We stand by our products and want to help you with any problems you may be having. If your product suffers from a manufacturer defect covered under warranty, you can return it to us for repair or replacement.

If you have questions or need to return a product to us, please contact a Customer Care Specialist to assist you with a Return Authorization.

Our Warranties
We guarantee our products to be free of defects in materials and workmanship for the time periods stated below:

Lascal®: 12 months

Cybex®: 24 months

Dekor®: Lifetime of Product

New Products:

  • Valid from original date of purchase
  • Non-transferable
  • Covers product under normal use
  • Misuse or normal wear and tear is not covered
  • Must be purchased from an authorized dealer

Replacement or Repaired Products:

  • Covered under original warranty
  • Valid from original date of purchase
  • Must be purchased from an authorized dealer

Authorized Dealers:
Only a Regal Lager Authorized Dealer appearing on this site may sell Regal Lager brands on the Internet. The Regal Lager Authorized Dealer must own the website. Sales outside the U.S. are prohibited, except for Cybex, Dekor®, and Lascal® brands, which may be sold in Canada.

Purchase of any Regal Lager brands from a NON AUTHORIZED dealer voids all product warranties. Sales on third party websites, such as eBay®, are strictly prohibited.

 

Regal Lager Warranty

Regal Lager, Inc.

Building quailty brands and offering the best Customer Care is what we've been doing since 1991. We look forward to serving you in the future!

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