Warranties and Returns
We stand by our products and want to help you with any problems you may be having.
If your product suffers from a manufacturer defect covered under warranty, you can
return it to us for repair or replacement.
If you have questions or need to return a product to us, please contact a Customer Care Specialist to assist you with a Return Authorization.
Our Warranties
We guarantee our products to be free of defects in materials and workmanship for
the time periods stated below:
Bambino Mio®: 3 months*
My Carry Potty®: 6 months*
Lascal®: 12 months
Cybex®: 24 months
Dekor®: Lifetime of Product
New Products:
- Valid from original date of purchase
- Non-transferable
- Covers product under normal use
- Misuse or normal wear and tear is not covered
- Must be purchased from an authorized dealer
Replacement or Repaired Products:
- Covered under original warranty
- Valid from original date of purchase
- Must be purchased from an authorized dealer
*Must be unused.
Please contact our Customer Care Department for assistance.
Authorized Dealers:
Only a Regal Lager Authorized Dealer appearing on this site may sell Regal Lager
brands on the Internet. The Regal Lager Authorized Dealer must own the website.
Sales outside the U.S. are prohibited, except for Cybex, Dekor®, and Lascal®
and My Carry Potty® brands, which may be sold in Canada by Regal Lager Authorized Dealers.
Purchase of any Regal Lager brands from a NON AUTHORIZED dealer voids all product
warranties. Sales on third party websites, such as eBay®, are strictly prohibited.