Warranties and Returns

We stand by our products and want to help you with any problems. If your product suffers from a defect covered under warranty, you can return it to us for repair or replacement. Please contact a Customer Care Specialist to assist you.

Our Limited Warranty
We guarantee our products to be free of defects in materials and workmanship for:

3 months: Bambino Mio®*

6 months: Dekor®

12 months: Lascal®

24 months: Cybex®

New Products:

  • Valid from original date of purchase
  • Non-transferable
  • Covers product under normal use
  • Misuse or normal wear and tear is not covered
  • Must be purchased from an authorized dealer

Replacement or Repaired Products:

  • Covered under original warranty
  • Valid from original date of purchase
  • Must be purchased from an authorized dealer

*Bambino Mio products are warrantied to be free of manufacturer's defects for a period of 3 months. However, we cannot take returns on used or opened Bambino Mio products. Please contact our Customer Care Department for assistance.

Authorized Dealers:
Only a Regal Lager Authorized Dealer appearing on this site may sell Regal Lager brands on the Internet. The Regal Lager Authorized Dealer must own the website. Sales outside the U.S. are prohibited, except for Cybex, Dekor®, and Lascal® brands, which may be sold in Canada.

Purchase of any Regal Lager brands from a NON AUTHORIZED dealer voids all product warranties. Sales on third party websites, such as eBay®, are strictly prohibited.

 

Regal Lager Warranty

Regal Lager, Inc.

Building quailty brands and offering the best Customer Care is what we've been doing since 1991. We look forward to serving you in the future!

Bambino Mio Cybex Dekor Lascal My Carry Potty